Does this work on an iPhone?

Yes myCRMSIM will work with both Android for standard sms, iPhone for iMessage and SMS and Android or iPhone for WhatsApp.

While we do have many clients using their own phones and numbers we recommend it is best practice to setup a seperate number for the business.

The reasons for this are:

1. Automations - if you have automations setup and your clients phone is off or out of signal any automations will stop working until they turn the phone back on or get signal back
2. Privacy - if you use a clients personal phone their messages may come into the myCRMSIM dashboard, even if they do not get pushed into HL. This may mean that private, personal or sensitive information is within our platform which may be a breach of privacy or security
3. Getting blocked - if there is a mass sms blast not done in drip mode it is possible to get the SIM card blocked. You do not want to be responsible for your client losing their existing number they may have had for years in some cases

Related Articles

• Using Lead Connector App
• What are the phone specifications?
• Are eSims compatible?
• Should I have the phone or my client?
• White Label App Install Instructions
• Why should I use myCRMSIM and not Twilio or LeadConnector?
• Before you get started