Managing iMessage Daily Contact Limits

 

This SOP outlines the best practices and system features for managing the daily number of unique contacts sent via iMessage in myCRMSIM. Following these practices helps protect iMessage accounts from being flagged or banned due to excessive messaging activity.


🚦 Understanding iMessage Contact Limits

• Soft Limit (Recommended)
  
  We recommend sending to no more than 50 unique contacts per day per device.
  
  This is a soft limit — it’s a safe average to reduce the risk of your iMessage account being flagged or banned.
  
  ⚠️ Note: It’s not a strict rule enforced by Apple, but a safe practice based on usage data.
  


• Real-World Usage
  
  Some users have successfully sent to up to 100 unique contacts per day without issue, particularly if:
  
  
  
  • The numbers have a message history
    
  • They get good reply rates
    
  • They follow best practices (drip, varied messages, etc.)
    

🛠️ How to Set a Hard Limit (Enforceable Limit)

You can enforce a daily unique contact limit on any iMessage device to prevent going over the soft threshold.

To set a hard contact limit:

1. Go to Devices > iMessage Devices in your dashboard.
   
2. Click on the device you want to manage.
   
3. Set the Contact Limit (e.g. 50).
   
4. Once set, any additional contacts beyond this number will be queued for the next day.
   
   

This ensures:

• Consistent daily volume
  
• Automatic enforcement of limits
  
• Reduced risk of account bans
  
  

👥 Using Limits with Clients (White-Label or Managed Accounts)

If you're managing clients via our gray-label app dashboard:

• Set hard limits on client devices to prevent misuse
  
• Monitor usage and proactively suggest adding additional devices if they're regularly hitting the limit
  
• Show clients their usage and help them scale messaging responsibly
  
  

💡 Best Practices for iMessage Messaging

Always follow these guidelines to ensure healthy delivery and engagement:

• 📈 Use drip campaigns to spread out sending
  
• ✉️ Vary message content to avoid spam filters
  
• 🤖 Leverage our Custom GPT and snapshots for quality messaging
  
• 🧪 Test and refine based on reply rates and engagement